The Customer Prices Manager controls what a specific customer — or a group of customers — pays for specific items. Use it when the default item list price isn’t the right answer for everyone.

How to get there #

Menu: Customers → Prices Manager
Direct URL pattern: https://yourdomain.com/?bizRt=inventory/prices/manager&type=c

Two ways to price a customer #

Bizuno supports two independent mechanisms:

1. Price Sheets — named lists of per-item overrides (e.g., “Wholesale”, “Team Discount”, “Shop Employee”). Attach a sheet to a customer from the Customer Manager’s Options tab and every item the customer buys pulls its price from that sheet first.
2. Per-customer overrides — a one-off rule: “Meadow Bikes pays $38 for a chainring that lists for $42.” Useful for negotiated deals where you don’t want to build a whole sheet.

Creating a price sheet #

1. Click New on the toolbar and name the sheet (e.g., Wholesale).
2. Pick a method for the sheet:
   • % off list — simplest: “10% off every item.”
   • Markup over cost — “cost + 15%.”
   • Fixed prices — enter a specific price per SKU.
   • Quantity breaks — different prices at different qty thresholds (1+, 10+, 100+).
3. Save the sheet.
4. For fixed prices or quantity breaks, add SKUs in the lower panel. For a % off or markup sheet, the rule applies to all items automatically.

Assigning a sheet to a customer #

1. Open the customer in Customer Manager.
2. Go to the Options tab.
3. Set Price Sheet to the sheet you just created.
4. Save.

From now on, any quote, order, or invoice for this customer will pull prices from that sheet.

Per-customer overrides #

For a one-off: on the Customer Prices grid, click New Override, pick the customer, pick the SKU, and enter the price. Overrides always win over price sheets.

Price resolution order #

When you add a line to a sales document, Bizuno looks up the price in this order and stops at the first match:

1. Per-customer override for that specific SKU
2. The customer’s assigned price sheet
3. Any active promotion (see Promotions)
4. The item’s default list price

Important: If a customer’s order shows the wrong price, check the Options tab on the customer first — a forgotten price sheet is the usual culprit.

Tips for Ridgeline Cycles #

• Create a Team Discount sheet at 15% off for local cycling club members and link it to each member’s customer record.
• Use Quantity Breaks on bulk-consumable SKUs (inner tubes, chain lube) — fleet accounts and race teams get the right price automatically.
• Avoid per-customer overrides for more than a handful of items — they’re hard to audit later. Build a named sheet instead.

Where to go next #

• Promotions — time-limited discounts for everyone.
• Customer Manager — assign a sheet to a customer.
• Inventory → Items — update list prices that flow through to all sheets.