Quality Reports is the PhreeForm group for the quality metrics you review at monthly and quarterly quality reviews — NC trending, CAPA status, supplier quality, audit findings, training compliance. Everything exports to PDF, CSV, or Excel.

How to get there #

Menu: Quality → Reports
Direct URL pattern: https://yourdomain.com/?bizRt=phreeform/main/manager&gID=qlt

The reports that ship with Bizuno #

Report	What it shows	When to run it
NC Log	Every non-conformance for a date range.	Monthly review.
NC by Item	Which SKUs generate the most defects.	Quarterly; product review.
NC by Vendor	Which vendors generate the most defects.	Quarterly; supplier review.
NC by Defect Category	Most common failure types.	Quarterly; CAPA discovery.
CAPA Status	Open CAPAs with age, owner, due date.	Weekly.
CAPA Effectiveness	Closed CAPAs, effective vs. not-effective rate.	Quarterly.
Audit Schedule & Findings	Scheduled, completed, findings count by severity.	Monthly.
Supplier Scorecard Summary	All vendors by current tier.	Quarterly supplier review.
Training Compliance	Matrix of required vs. completed training by role.	Monthly; HR review.
Document Review Due	Documents approaching their Next Review Date.	Monthly.
Cost of Quality	Scrap, rework, returns, warranty cost roll-up.	Quarterly; financial discussion.

Running a report #

1. Click the report name.
2. Enter filters (date range, severity, vendor, employee, etc.).
3. Pick output: PDF / HTML preview / CSV / Excel.
4. Click Generate.

The monthly Quality Review packet #

Five reports, printed or emailed to stakeholders before a 30-minute meeting:

1. NC Log for the month.
2. CAPA Status — open and aging.
3. Audit Findings — any audits completed last month.
4. Training Compliance — red/yellow cells to address.
5. Cost of Quality — dollar cost of defects and rework for the month.

Cost of Quality #

The Cost of Quality report is a small shop’s hidden leader. It adds up:

• Internal failure — scrapped inventory value, rework labor hours × rate.
• External failure — warranty replacements, customer refunds for quality issues.
• Appraisal — time spent on incoming inspection, PDI, audits.
• Prevention — training cost, CAPA labor, document maintenance.

Even a rough monthly number gets attention. When Cost of Quality runs 3% of revenue, a CAPA that saves 1% is worth funding.Important: Cost of Quality is only as good as the tags. If scrapped inventory adjustments aren’t posted to a “Shrinkage” or “Scrap” account and warranty replacements aren’t flagged as such, the report understates the true cost. Back into the labeling before you back into the number.

Trends to watch #

• NCs per 100 orders received — trending up on a specific vendor.
• CAPA cycle time — days from open to closed-effective. Creeping up suggests overloaded owners.
• CAPA effectiveness rate — % closed effective. Below 80% suggests shallow root causes.
• Audit findings per audit — if trending up, processes are drifting from documentation.

Customizing a report #

Pencil icon opens any report in PhreeForm Designer. Copy first if you want to preserve the shipped version.

Tips for Ridgeline Cycles #

• Run NC by Vendor the same day you run the Supplier Scorecard Summary. They tell different halves of the same story.
• Schedule the monthly Quality Review on the calendar — 30 minutes, first Friday of the month, standing agenda.
• Export Training Compliance to Excel, filter red cells, schedule the training. Close the loop in the same sitting.
• Keep a Cost of Quality number on the wall. It makes invisible waste visible.

Where to go next #

• Quality Dashboard — at-a-glance version of these reports.
• Non-Conformance / Corrective Actions / Audits — the source records the reports roll up.
• Financial Reports (Category 6) — Cost of Quality ties back to shrinkage and warranty expense accounts.