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A forum works when the posts are clear, the replies are useful, and the moderation is light. These rules exist to keep it that way. They’re short on purpose.
The four rules
1. One question per topic. If you have two questions, start two topics. A thread that answers one clear question is helpful to the next person who searches for it; a thread that wanders isn’t.
2. Include your Bizuno version, install platform, and the exact error. Version (for example Bizuno 7.3.8), platform (Docker, Windows + XAMPP, LAMP on Ubuntu 22.04, ISPConfig 3.2, macOS Homebrew), and the full error message or the first 20 lines of the relevant log. Screenshots are welcome. “It’s broken” is not a bug report.
3. Confirmed bugs belong on GitHub; link the issue in your thread. The forum is for “did I configure this right?” and “is this a known issue?” Once we’ve confirmed something is a real bug in the code, it gets an issue at github.com/bizuno. Link the issue from the forum thread so readers can follow the fix.
4. Be kind. Low-effort posts, hostility toward other users, posting the same thing in multiple sub-forums, off-topic self-promotion, and anything that reads like AI-generated boilerplate are removed without notice. Repeat offenders are banned without appeal. We’re a small community — don’t make it someone’s unpaid job to clean up after you.
What counts as self-promotion
- Posts that exist only to drive traffic to your site, your YouTube channel, your consulting practice, or your product.
- A signature that’s larger than your post.
- Replying to a question with a one-liner and a link to your paid service.
What’s fine:
- Announcing a free tool, plugin, or PhreeForm template you’ve built, in Show & Tell.
- Mentioning your commercial Bizuno consultancy in a user profile’s About field.
- Sharing a blog post you wrote that genuinely answers a question another user asked.
The test: would the post still be useful to the reader if you removed the link?
What happens if you break a rule
- First offense: the post is edited or removed, and a moderator sends you a private message explaining why.
- Repeat: your account moves into the new-user moderation queue for a month. Posts still appear — they just wait for a moderator first.
- Hostile or spammy after a warning: ban. We don’t run an appeals process; small community, limited time.
Moderators don’t explain every decision publicly. If you think a decision was wrong, reply to the PM — not the thread.
New accounts
The first two posts from a new account go into a moderation queue. That’s not about you; it’s our spam filter (CleanTalk) plus human review catching the 95% of new-account activity that’s spam. Approved posts appear within 24 hours most days. If yours hasn’t after 48, email dave.premo@phreesoft.com.
Moderators
The people with edit/lock/move powers. They’re not Bizuno staff — they’re community members who have earned the role by being consistently helpful over months. A current list is on every moderator’s bbPress profile page. If you want to help moderate, keep answering questions; someone will notice.
What the forum isn’t for
- Confidential business data. Do not paste your customer list, invoices, or API keys into a public post. Redact real values before sharing a screenshot.
- Paid support. Commercial hosting, consulting, and development go through PhreeSoft Support.
- Legal or compliance questions about your specific shop. We can tell you what a Bizuno field does; we can’t tell you whether using it makes your books compliant in your jurisdiction. Talk to your accountant.
A note on tone
Bizuno is open-source software maintained by a small group. Most answers come from other users on their own time. If someone helps you, say thanks. If someone asks you to read a doc, read it — you’ll be helping the person who asks the same question next week.
Posted 2026-04-21 by Dave Premo. This post is closed to replies; discussion belongs in the normal sub-forums. Major rule changes will be announced in a new Announcements topic.
- The forum ‘Announcements’ is closed to new topics and replies.